z

Search

    z

    FREQUENTLY ASKED QUESTIONS

    BEING AN AGENT

    All you have to do is visit our website page- START A BUSINESS.You can sign up online and read all the information and benefits about being an agent right there.

    We do not offer franchises. Agents are able to open their own store under a different name and sell ARTHUR FORD products however the name ARTHUR FORD may not be used as the name of the business.

    ARTHUR FORD does not give credit to agents or customers.

    This is something exciting we were working on but have had to put on hold for the time being.

    No, agents of ARTHUR FORD sign up to START THEIR OWN BUSINESS.

    ARTHUR FORD does not offer opportunities to agents to work in our stores as a standard however we are willing to have a look at CV's. You can apply for a position through our careers page.

    ARTHUR FORD does not pay any referral fees. This is not our focus or aim of the business. We encourage agents to grow their own businesses and expand their consumer reach rather than referring new agents.

    Loyalty Points

    Every time you, as an agent, makes a purchase of R200 you will get one point which equals R10.

    Currently you will need to request your loyalty points balance from our online sales team or check your till slip if you shop in-store. We are working on some exciting new website features to make this easier to check.

    When shopping in-store you can choose to pay for your purchase by using your loyalty points you have. You can only use your points when you have 20 points (R200) or more loaded on your profile. 

    If using your loyalty points you will have to use all the points at once, if you need to “top up” your sale with cash or card then you can do so.

    Ordering online

    Your order will be delivered within 5-7 working days.

    We only accept payment made through our safe payment gateway - Payfast using your bank card.

    No whatsApp or email orders will be accepted but you are welcome to message us on WhatsApp for the latest information, 0647516122.

    You can create your online shopping account here.

    You can login here.

    You can watch our video tutorial here.

    You can watch a video tutorial here.

    Product

    We are always working on new and exciting products to bring to you. These may take time but they are done with lots of research and care to make sure we are brining you the best. Keep up to date with new products by following our social media pages: Facebook& Instagram.

    Before discontinuing products ARTHUR FORD takes a lot of time to do research into the sales of these products as well as the costs of producing these products to make sure we are still keeping up with what our customers want but also not having products that do not sell sitting in our warehouse.

    ARTHUR FORD reserves the right to increase the prices of our products each year.

    You can find a store near you by using our store locateror contact our agent liaison on +27 82 334 9901 who put you in contact with an agent to purchase from.