loyalty Program
BIG NEWS
New loyalty Program with Arthur Ford
NOW GET MORE REWARDS FOR YOUR SPEND
POINTS ARE NOW CALLED CROWNS AND CAN BE FOUND ON AN APP THAT YOU CAN SAVE TO YOUR PHONE
UNIQUE LOG IN DETAILS WILL BE SMS'D TO OUR AGENTS
THE NEED TO KNOW FOR CURRENT AGENTS
All current loyalty points will be moved across to the new program, no points will lost (loyalty points are earned by agents only.)
Points will now be in your own control through a website with unique login details (which will be SMS's to you). which you will use to login to your own user account.
All current loyalty points will be moved across to the new program, no points will lost (loyalty points are earned by agents only.)
Points will now be in your own control through a website with unique login details (which will be SMS's to you). which you will use to login to your own user account.
LET's TAKE A FURTHER LOOK INTO THE PROGRAM ...
ARTHUR FORD will now be offering a number of different agent levels: Bronze, Silver, Gold, Platinum and Diamond
BRONZE - Spend R1 - R499 per month to remain on this tier.
SILVER - Spend R500 - R999 per month to remain on this tier.
GOLD - Spend R1000 - R2999 per month to remain on this tier.
PLATINUM - Spend R3000-R9999 per month to remain on this tier.
DIAMOND - Spend R10000+ per month to remain on this tier.
With new tiers come new and exciting rewards. Rewards cost you less crowns to redeem when you are on Platinum or Diamond levels. You will also get an extra 4% off all purchases made at ARTHUR FORD when you are on Platinum or Diamond level
When you purchase instore your points will be loaded on to your loyalty program website within the hour. Your points will no longer be shown on your receipt, everything will be accessed via the loyalty program website.
SPENDING POINTS
* The great news is the way you can spend your points.
* You will now have access to spend your points on a variety of different offerings. For example fast-food outlets, travel vouchers. data and airtime, as well as ARTHUR FORD voucher sna many more.
* Each level of the agent program will offer different rewards, the higher the level, the more points you get.
FREQUENTLY ASKED QUESTIONS
I didn't receive an SMS with the voucher. What do I do?
Please contact our support team at arthurford@tlcrewards.com
What are the status levels and how do I reach them?
To earn your tier status you need to earn Crowns. Crowns are earned every time you purchase in-store or online. You earn different omount of Crowns at certain tiers (see below)
BRONZE - Spend R1 - R499 per month to remain on this tier.
SILVER - Spend R500 - R999 per month to remain on this tier.
GOLD - Spend R1000 - R2999 per month to remain on this tier.
PLATINUM - Spend R3000-R9999 per month to remain on this tier.
DIAMOND - Spend R10000+ per month to remain on this tier.
How do I redeem my vouchers?
To redeem vouchers you can find them in the "Redeem Rewards" on the app homescreen. Select the voucher you want to redeem and click "redeem now". You will then be sent an SMS with a voucher code which you will need to show the store assistant when purchasing in-store. If redeeming online at ARTHUR FORD, please contact sales@afbrands.co.za.
How do I earn rewards?
You earn 1 Crown for every R200 you spend, which will instantly be credited to your wallet balance. Your monthly spend will determine your tier status. With new tiers come exciting new rewards.
FAQ's
Visit our FAQ page for more frequently asked questions.