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Please fill in the form below to make sure we

have your most up-to-date details. 

Please Read

Please fill in your details in the form below to make sure we have your most up-to-date details on our system. Please read an update on the loyalty program here.

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Frequently asked questions

Have questions? We’re here to help.

What is the Arthur Ford Loyalty Program?

The Arthur Ford Loyalty Program is a rewards system designed to show appreciation to our valued agents. It allows you to earn 1 point (R10) for every R200 you spend. Currently, agents login to their own profile through a website app to spend their points, from 09/10/2023 agents will earn points through the ARTHUF FORD system only, and not through the website app. 

How do I check my Crowns (points)?

Your points balance can be viewed on your Arthur Ford Loyalty Program App after each transactions, and from 09/10/2023 you can now view your total points balance on your till slip. 

How do I spend points?

Points can be redeemed directly at Arthur Ford stores during checkout. The store assistant will assist you in using your points to discount your purchase. You can also redeem your points on the current Arthur Ford Loyalty Program App until further notice.

I deleted/lost my welcome SMS with my login details. 

Please try to login again using this link: arthurfordloyalty.com

Click on "Forgot Password" on the Platform and a new one will be sent to you. Try to login again with the new password.

Who can I contact for further assistance with the Loyalty Program?

For any questions or concerns about the Loyalty Program, please contact our dedicated support team at +27800064586 or emailing arthurford@tlcrewards.com. Alternatively you can contact our Head Office by emailing info@afbrands.co.za