Please fill in the form below.
Due to high volume of submissions, it may take up to 7 days for you to receive an SMS. We are working diligently to get your login details sent as soon as possible we appreciate your patience.
Please fill in your details in the form below. If all your details are filled in correctly, you will receive a welcome SMS sent to your cellphone number with your unique login details and a link to access our agent loyalty program app within7 days of submission.
We can't wait to start this journey with you.
We're happy to help!
Questions, concerns...? We want to help. Send us a message below
FAQs
Have a quick question?
Check our FAQs below for a quick answer.
Email us
arthurford@tlcrewards.com
info@afbrands.co.za
Call us
Phone: 080 006 4586
9:00AM - 4:00PM Monday - Friday
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Have questions? We’re here to help.
If you have not received an SMS with your unique login details, we may have a different cell phone number on our system to the one you currently use.
Step 1:
You will need to update your details to make sure we have your latest details. Please fill out the form above with your details.
Step 2:
Once you submit the form with the correct details, you will receive a welcome SMS with your unique login details and a link to access our agent loyalty program within 7 days.
You can view your Crowns/Points balance and redeem rewards through your unique loyalty program profile on our loyalty program app. Whenever you make a purchase, your points will be automatically loaded onto your profile within an hour, provided there are no internet issues.
Please note that your points balance will no longer be displayed on your receipt. Instead, you can access your Crowns/Points balance and redeem rewards by logging into your loyalty program profile. To do so, visit the loyalty program link at arthurfordloyalty.com and log in using your mobile number, ID number, and the password that was sent to you via SMS. Once you're logged in, you'll be able to view your Crowns/Points balance and redeem rewards that you qualify for.
Please note that it may take up to 7 days to receive the welcome message after submitting your details. If you have not received a welcome SMS after 7 days, please ensure that you completed the form correctly. This includes uploading a clear image of your agent card and ID as required.
If you have uploaded your details correctly and still have not received a welcome message after 7 days, please contact our support team at +27 800 064586 or send an email to arthurford@tlcrewards.com for assistance.
Please try to login again on the link below: arthurfordloyalty.com
Click on "Forgot Password" on the Platform and a new one will be sent to you. Try to login again with the new password.
If this does not work, please contact the loyalty program support team for assistance - +27800064586 or email arthurford@tlcrewards.com
Unfortunately, you will need to update your details again and wait for the welcome SMS.
Please complete the form above, and you will receive a welcome SMS with your unique login details and a link to access our agent loyalty program within 7 days.
